Privacy policy
How we handle personal information in line with Australian privacy principles.
Last updated April 2026. This page is a general summary. Ask us for a full policy if you need one for your records.
What we collect
We may collect names, contact details, NDIS plan information, and other details you choose to share when you enquire, register for services, or communicate with our team.
Why we collect it
We use this information to respond to enquiries, deliver supports, meet NDIS and regulatory requirements, and improve our services.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Access is limited to people who need it to do their job.
Your rights
You can request access to or correction of your personal information. Contact us using the details on our contact page.
Questions about your privacy?
Contact our team and we can explain how your information is handled.